Notifications Issues

“I haven’t heard from you” We work very hard to ensure your shipment makes their way to you quickly, but shipping issues can arise and

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How do I view the full details for a subscription?

Go to My Account page. Scroll to the My Subscriptions table. Select the View button next to the subscription in the My Subscriptions table; or Click the subscription number under the Subscription column in the My Subscriptions table.

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Can I pause my subscription?

We operate under 2 systems, our own and purchases through Cratejoy. Depending on where your original purchase was made will determine how you log in. 

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