Frequently Asked Questions

Table of Contents

Can I return my subscription of My Paper Box?


All sales are final. All subscription payments, shipping, and handling costs are non-refundable.

Subscriptions may be canceled at anytime. Click here log into your account.

How does My Paper Box work?

Choose between our Mini or Grand Subscription. During checkout let us know what name you would like personalized on your subscription.

What is in the My Paper Box Grand Box?

Our Grand box includes a box of personalized stationery products and office accessories. Some examples are notepads, journals, stickers, writing utensils, notecards, stickers, greeting cards, and envelopes. Pick from multiple plans such as Month-to-Month, Bi-Monthly, or our various prepaid plans.

How do I know when my box has shipped?

Tracking numbers and emails are issued automatically as soon as a shipping label is created. Please let us know if you do not receive your box.

To get in contact with us email us with details of your order.

What is My Paper Box?

My Paper Box is a personalized stationery subscription box.

I received a damaged My Paper Box, what do I do?

If you have received an item that has been damaged during the shipping process, please contact us immediately so that we can get you a replacement item that is similar or comparable to the item that was damaged. Since items are personalized any missing orders will receive the next subscription on us.

To get in contact with us email us with details of your order.

How Much does the Grand Subscription Cost?

The Grand Costs $28.

What is in the My Paper Box Mini Subscription?

Mini box of personalized stationery products delievered Monthly or Bi-Monthly. Included are 3 Personalized Notepads per box.

How Much does the Kids Subscription Cost?

The Kids Costs $12.

How do I cancel my Subscription?

To cancel your account log into your account and cancel or skip anytime..

Click here to login

When does My Paper Box Grand Ship?

Depending on when you sign up will determine when you will receive your first box.

When will my Grand Ship? Your Grand will ship around the 21st of the month. You must sign up before the 17th day of the month to get the next month’s shipment Orders between August 18th to September 17th – Will be shipped September 21st Orders between September 18th to October 17th – Will be shipped October 21st Orders between October 18th to November 17th – Will be shipped November 21st

Click here for more shipping info.

How Much does the Mini Subscription Cost?

The Mini Costs $13.

How much is International Shipping?

Free shipping to the US
Rest of the world is $20 per shipment.

International orders may be subject to customs duties or taxes upon delivery. International customers are responsible for paying all taxes, duties or fees charged by their governments.

Here is more information on the subject: Read More

How does billing work?

After your initial purchase, you will be put on our billing schedule. See individual product for details.

When does My Paper Box Kids Ship?

Depending on when you sign up will determine when you will receive your first shipment.

Our Kids Ships on the 28th.

Click here for more shipping info.

Can I purchase one box?

You can subscribe as a month to month, pre-paid, or a gift that either renews or does not. 

The best way to order one box is to do one of the following:
1. Sign up for the subscription product you would like. (choose Month-to-Month)
2. Log into your account and either Suspend or cancel your subscription. (During your initial sign-up you will be charged for your first shipment)
You can also email us to help you do this correctly.

We also offer many other one time products, such as one time boxes, clothing, jewelry and housewares.
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Where does My Paper Box Ship?

We ship via USPS. Within the US shipping is between 1 and 3 business days, international shipments will vary. We are not responsible for incorrect addresses, please double-check the address. ie. missing the apartment number.

When does My Paper Box Mini Ship?


Your Mini will ship around the 4th of the month. You must sign up before the last day of the month to get the next month’s shipment (sign up in August to get the September.

Orders between August 1st to August 31st – Will be shipped September 4th
Orders between September 1st to September 30th – Will be shipped October 4th
Orders between October 1st to October 31st- Will be shipped November 4th